Support
Frequently asked questions
What kind of game is Scout Inc.?
A pixel-art football (soccer) management sim where you run a scouting agency, not a club. You take transfer requests from clubs, send scouts to league matches, pick players, and file reports with a predicted match rating and a grade. The campaign lasts 5 seasons.
How are reports graded?
When a club signs the player from your report, the report is graded by his average match rating over his next 3 matches at the new club. A hit raises your reputation and a miss lowers it; hit streaks make it climb faster. If the player performs well, you earn a performance bonus.
What is the difference between report grades C, B, A and S?
Higher grades gain more reputation on a hit and lose more on a miss.
Why do some attributes show ??
A player's 5 attributes (pace, shooting, passing, defending, stamina) are revealed according to your scout's accuracy. Attributes you have not figured out yet show as ??.
Do I need an internet connection?
No. You can play without an internet connection. After you consent on the consent screen at first launch, usage statistics and error information are sent to a collection server operated by SangLimSoft whenever you are online, to improve the game and fix errors. See the Privacy Policy for details.
What is the consent screen at first launch?
It asks for your consent to send usage statistics and error information used to improve the game and fix errors. You must expand the items, review them and consent before the game starts; if you do not consent, you cannot start the game. You can view the items you consented to and the policy again under "Privacy Policy" at the bottom of the Settings screen (gear icon at top right).
Do I need to sign in or create an account?
No. There is no account or sign-in, and the app never asks for personal information such as your name or email.
Are there ads or in-app purchases?
No. The game is free, with no ads and no in-app purchases.
Which languages are supported?
Korean and English.
Where is my progress saved?
Game progress is saved only on your device, with 3 save slots. Because there is no account and we do not keep game progress on any server, it cannot be backed up to a server or moved to another device.
How do I start over?
In the app's Settings you can choose "New game" for each save slot. Progress in that slot is deleted permanently.
How do I delete all data stored on my device?
Uninstalling the app deletes all game data stored on the device. Deleted progress cannot be recovered.
Can I request deletion of my account or data?
The app has no accounts, so there is no account to delete, and game progress is stored only on your device and removed when you uninstall the app. To have the usage statistics and error information sent to our collection server deleted, tell us your device type and the approximate date you installed the app through the form below or by email. We will find the matching records and delete them, or let you know if we cannot identify them. You can ask us to delete the email address and message you sent us the same way.
Contact · Data deletion request
Send bug reports, feature ideas and data deletion requests through the form below or by email. The app has no accounts, so there is no account to delete; game progress is stored only on your device and is removed when you uninstall the app. To request deletion of usage statistics and error information, include your device type and the approximate date you installed the app. You can also use this form to ask us to delete the email address and message you sent us.